Last updated: 30 April 2026 · Effective: 30 April 2026
1. Who we are
Northern Edge Software ("we", "us", "NES") is a sole-trader software engineering practice based in Australia, operated by Djamil Scholtens. You can reach us at [email protected].
2. What we collect
Information you give us
- Contact form submissions: name, email, project type, and the message you send.
- Email correspondence: anything you send us by email.
- Project materials: documents, designs, and credentials you share during a paid engagement.
Information collected automatically
- Server logs: IP address, user agent, requested URL, and timestamp — kept for up to 30 days for security and abuse prevention.
- No third-party analytics or advertising trackers on this site. We do not use Google Analytics, Meta Pixel, or similar.
3. Why we collect it
- To respond to your enquiry and discuss potential work.
- To deliver a paid engagement and meet our contractual obligations.
- To keep the site running, secure, and free of abuse.
- To meet legal obligations (tax records, statutory retention).
4. Who we share it with
We do not sell, rent, or trade personal information. We share it only with:
- Infrastructure providers who host this site and our email (currently: Fly.io, Microsoft Outlook, Cloudflare). They process data on our behalf under their own privacy commitments.
- Authorities, if compelled by valid legal process.
- Your nominated representatives during a paid engagement, only as needed to deliver the work.
5. International transfers
Some service providers process data outside Australia (United States, European Union). We choose providers that offer reasonable contractual and technical protections.
6. How long we keep it
- Contact form submissions: up to 24 months unless you ask us to delete them sooner.
- Project materials: for the duration of the engagement plus 7 years for statutory record keeping, unless contractually agreed otherwise.
- Server logs: up to 30 days.
7. Your rights
You can ask us to:
- Confirm what personal information we hold about you.
- Correct anything that's inaccurate.
- Delete your information (subject to legal retention obligations).
- Stop sending you emails (just reply with "unsubscribe").
Email [email protected] with your request. We respond within 30 days.
8. Security
We use TLS in transit, encrypted storage at rest, principle-of-least-privilege access controls, and reputable cloud providers. No system is bulletproof — if a breach occurs that affects your data, we will notify you within 72 hours where required by law.
9. Cookies
This site uses only strictly necessary cookies for session continuity. We do not use tracking, advertising, or third-party analytics cookies. No cookie banner is shown because none is required.
10. Children
This site is not directed at children under 16. We do not knowingly collect information from children.
11. Changes
If we update this policy, we'll change the "last updated" date above and, for material changes, post a notice on the homepage for at least 14 days.
12. Complaints
If you believe we've handled your information incorrectly, contact us first. If unresolved, you may complain to the Office of the Australian Information Commissioner (OAIC).